Kraken vs Bitfinex: Bagaimana pertukaran kripto ini dibandingkan

Finding the right crypto exchange can be challenging with so many options available. Kraken and Bitfinex both provide platforms to trade digital assets, but they cater to different types of users.

Kraken, founded in 2011, is known for its strong security, transparent operations, and varied product offering suitable for beginners, active traders, and institutions. Bitfinex provides access to a limited number of digital assets and appeals to experienced investors rather than crypto newcomers.

This Kraken vs. Bitfinex article breaks down how the two crypto exchanges differ in key areas such as products, fees, asset support, security, and customer service.

Diasaskan pada tahun 2011 di Amerika Syarikat, Kraken adalah antara nama terawal dan paling mantap dalam industri mata wang kripto. Dilancarkan kurang daripada dua tahun selepas kemunculan Bitcoin, pertukaran ini telah mendapat pengiktirafan global kerana tumpuannya yang kuat terhadap keselamatan, ketelusan operasi, dan pengalaman pengguna yang berkualiti tinggi.

Hari ini, Kraken berkhidmat kepada lebih 15 juta pelanggan di lebih 190 negara. Tawarannya merangkumi platform Kraken utama untuk pelabur individu, kepada platform perdagangan serba guna yang berkuasa untuk pedagang canggih dan institusi melalui platform Kraken Pro dan aplikasi Kraken Desktop.

Suite institusi Kraken merangkumi pasaran spot, margin, niaga hadapan, staking, dan perdagangan OTC untuk pelanggan yang berkelayakan. Kraken juga melabur secara besar-besaran dalam pendidikan melalui Kraken Learn, menyokong pedagang baharu dan berpengalaman.

Beribu pejabat di Wyoming, Kraken menekankan komitmen terhadap akauntabiliti dengan Proof of Reserves yang rutin, amalan yang diperkenalkan kepada industri sejak tahun 2014. Ia juga merupakan pertukaran kripto pertama yang disenaraikan di Bloomberg Terminal, membantu merapatkan jurang antara kewangan tradisional dan aset digital.

Dengan lesen kawal selia merentasi pasaran utama termasuk US, Kanada, UK, EU dan sejarah membantu dengan kes seperti tuntutan pemiutang Mt. Gox, Kraken telah membina reputasi untuk operasi yang stabil dan patuh yang menjadikannya destinasi yang dipercayai bagi mereka yang mencari pertukaran kripto yang selamat dan berkekalan.

Founded in 2012 by Raphael Nicolle, Bitfinex is a long-standing cryptocurrency exchange catering primarily to professional and institutional traders. Operated by iFinex (the same company that owns stablecoin issuer Tether), it played a prominent role in early crypto market development and remains an influential platform today.

Bitfinex is known for its spot, margin and derivatives capabilities, as well as its deep liquidity on major crypto pairs. While it lists a much smaller range of assets than many of the more consumer-focused exchanges, its advanced order types, customizability and APIs clearly make it an attractive venue for its ~2m users. Bitfinex also operates an OTC desk for large trades, and delivers services such as lending and staking on select assets.

Bitfinex’s reputation can be attributed to its deep liquidity and sophisticated trading infrastructure (particularly for large-cap crypto assets). Given its lengthy track record, its margin funding and lending markets are some of the industry’s most established options. It continues to be a popular platform for advanced traders placing large orders.

However, the exchange is unavailable in major jurisdictions (the US, Canada and parts of Europe), and its proximity to Tether has previously attracted regulatory scrutiny. And while it delivers sophisticated tools for power users, its focus on advanced trading makes it less suitable for beginners and casual users.

When comparing platforms, users frequently lean toward Kraken because of its track record for regulatory compliance, transparency and institutional-grade security. Kraken serves tens of millions of clients, providing them access to products such as spot, margin, futures and tokenised equities, all under a unified, trusted ecosystem.

In contrast, Bitfinex has typically catered to more speculative users, with its deep liquidity and advanced derivatives, yet its history of regulatory scrutiny and security incidents increases perceived risk for users who prioritize long-term stability and oversight.

For traders who emphasise reliability, clear governance and a streamlined platform for both retail and institutional needs, Kraken’s long-established foundation often makes it the preferred choice.

Ekosistem produk Kraken direka untuk menyokong pelbagai gaya dagangan dan tahap pengalaman. Pengguna boleh berdagang di mana-mana sahaja dengan aplikasi mudah alihnya yang diperkemas atau menggunakan alat yang lebih canggih melalui Kraken Pro, yang menawarkan carta terperinci, jenis pesanan tersuai dan data pasaran masa nyata.

Platform ini menyokong dagangan spot untuk semua pengguna, dengan dagangan margin (leverage sehingga 5x) dan kontrak niaga hadapan (leverage sehingga 50x) tersedia di wilayah yang layak. Pelanggan institusi dan berpendapatan tinggi boleh mengakses perkhidmatan tambahan melalui meja OTC Kraken dan tawaran Kraken Prime.

Selain dagangan, Kraken menyediakan staking crypto pada lebih 21 aset, dengan ganjaran sehingga 17% APY bergantung pada syiling dan keadaan rangkaian. Pengguna boleh memperoleh secara pasif dengan melakukan staking aset seperti Ethereum (ETH), Solana (SOL) dan Cardano (ADA) terus melalui platform.

Kraken juga menyokong pembayaran digital global melalui Krak, ciri yang membolehkan pengguna menghantar crypto atau wang tunai tanpa yuran transaksi.

Pada tahun 2024, Kraken melancarkan rangkaian Ink Layer-2 yang dibina di atas SuperChain Optimism, menyediakan jambatan yang lancar antara pertukaran terpusat dan protokol DeFi yang popular.

Bagi mereka yang ingin memperdalam pengetahuan kewangan mereka, Kraken Learn menawarkan sumber pendidikan yang merangkumi segala-galanya dari asas blockchain hingga strategi dagangan lanjutan.

Bitfinex offers a comprehensive range of trading products designed for sophisticated market participants. The platform supports spot trading of more than 170 cryptocurrencies and 400+ trading pairs.

It also provides margin trading with up to 10x leverage via peer-to-peer funding, a derivatives market featuring perpetual swaps and futures, and a dedicated OTC desk for large-volume trades.

Beyond these, Bitfinex supports tokenised securities and ecosystem features aimed at bridging real-world assets and digital markets.

Kraken offers a broader, more extensive product set than Bitfinex. Beyond key spot, futures and margin trading, it also provides crypto staking, zero-fee global payments, and stock and ETF investing.

Kraken offers clients more tools, markets, and assets, all in one streamlined platform. This breadth and pace of innovation are why many clients pick Kraken over Bitfinex.

Pelanggan boleh mengakses lebih 600 mata wang kripto di Kraken, termasuk yang utama seperti Bitcoin (BTC) dan XRP (XRP) serta pelbagai altcoin, daripada memecoin kepada token staking cecair.

Terdapat juga lebih 11,000 ETF dan saham bebas komisen yang tersedia untuk didagangkan terus dalam aplikasi Kraken. Dan bagi pelanggan di lokasi yang layak, mereka boleh melabur dalam xStocks, iaitu versi token bagi ekuiti ini.
Kraken menyokong pengeluaran dan deposit dalam sepuluh mata wang fiat utama, menjadikannya cepat dan mudah untuk pelanggan global membiayai akaun mereka.

Mata wang fiat yang disokong termasuk:

• USD (Dolar AS)

• CAD (Dolar Kanada)

• GBP (Paun Sterling)

• EUR (Euro)

• JPY (Yen Jepun)

• AUD (Dolar Australia)

• CHF (Franc Switzerland)

• ARS (Peso Argentina)

• MXN (Peso Mexico)

• BRL (Real Brazil)

Terdapat juga 15 stablecoin yang disokong, termasuk Tether (USDT), USDC dan USDG.

Bitfinex supports a limited selection of assets, listing just over 170 cryptocurrencies and more than 400 trading pairs.

The platform also supports five different fiat currencies and six leading stablecoins including USDC and DAI. Trading pairs span major coins such as BTC, ETH and USDT, along with some smaller-cap tokens, but Bitfinex’s selection is much more restricted compared to Kraken.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Model yuran berasaskan volum Kraken adalah berperingkat dan telus untuk menyokong pedagang profesional dan pelabur kasual.

Dengan yuran pembuat bermula pada 0.25% dan yuran pengambil pada 0.40%, terdapat juga diskaun yang tersedia untuk individu dan institusi volum tinggi. Dengan langganan Kraken+, yuran ini boleh dihapuskan sepenuhnya untuk pelanggan yang layak sehingga volum bulanan tertentu.

Kebanyakan deposit kripto dan fiat adalah percuma, dengan beberapa pengecualian bergantung pada kaedah transaksi dan aset tertentu. Kraken juga menekankan ketelusan dengan memaparkan semua yuran sebelum transaksi disahkan, memastikan pelanggan menyedari sebarang yuran terlebih dahulu dan mengelakkan kejutan kos yang tidak dijangka.

Bitfinex employs a maker-taker fee model with pricing tiers tied to trading volume and native token holdings. For spot markets, makers begin at 0.10% and takers at 0.20%, with reductions available as 30-day trade volume increases.

On the derivatives side, maker fees may drop to 0.020% and taker fees to around 0.045%, again depending on volume and token-based discounts.

Cryptocurrency deposits are generally free on Bitfinex, while fiat deposit and withdrawal fees vary. For example, wire deposits are charged at 0.10% (with a minimum amount) and withdrawals via express bank wire can incur 1% fees.

Bitfinex offers volume-based discounts and token incentives for active traders, but Kraken sets itself apart through fee transparency and consistent pricing across its global markets.

Kraken’s clearly published maker-taker structure and absence of complex token dependencies make it easier for users of all experience levels to estimate actual trading costs.

For traders who prioritize stable, predictable fees within a regulated framework, Kraken delivers clarity over Bitfinex’s volume-tier model.

With Kraken’s consistent execution quality and its regulated operations, the platform offers a simple, trustworthy experience for users.

Kraken secara meluas dianggap sebagai salah satu platform kripto paling selamat dalam industri. Sejak penubuhannya, Kraken tidak pernah mengalami pelanggaran yang mengakibatkan kehilangan dana pelanggan, satu tuntutan yang tidak dapat dibuat oleh beberapa bursa lain. Pelanggan mendapat manfaat daripada perlindungan akaun berbilang lapisan, termasuk 2FA dengan kunci laluan, penyulitan e-mel PGP, keizinan kunci API terperinci dengan sempadan julat, had masa akaun yang boleh dikonfigurasi, pemantauan masa nyata untuk aktiviti yang mencurigakan, penyenaraian putih pengeluaran dan tetapan kunci induk.

Kraken merintis Proof of Reserves pada tahun 2014 dan terus menerajui industri dengan audit yang kerap dan boleh disahkan secara bebas. Prosedur kriptografi ini membolehkan pelanggan menyemak sendiri bagaimana baki akaun mereka disokong oleh aset sebenar, pada bila-bila masa. Kraken juga memegang pensijilan ISO/IEC 27001:2013, pematuhan audit SOC 2 Jenis 2 dan mengendalikan program ganjaran pepijat awam yang mantap.

Bitfinex implements strong security controls including two-factor authentication, biometric login options, cold-storage wallets, and automated fraud/abuse monitoring systems.

The platform requires all users to enable 2FA on their accounts for logins, withdrawals, and API access. Bitfinex’s security features also include setting a custom withdrawal confirmation phrase, which serves a function similar to anti-phishing codes. And for the majority of its cryptocurrency holdings, Bitfinex uses a multi-layered system that incorporates cold storage.

Unfortunately, its security history is marked by a substantial hack in 2016 in which approximately 119,756 BTC were stolen, underscoring its past governance lapses and tainting its reputation.

Kraken’s approach to security goes beyond technical safeguards, it’s a core part of the company’s identity.

With a clean record of zero breaches since 2011, consistent Proof of Reserves audits, and adherence to strict regulatory standards, Kraken delivers institutional-grade protection for every user.

While Bitfinex offers extensive verification and transparency efforts, Kraken’s long-standing commitment to security continues to set it apart.

Kraken dikenali kerana perkhidmatan pelanggan yang responsif dan profesional, menawarkan pelbagai saluran sokongan untuk memenuhi keperluan pengguna yang berbeza. Pelanggan boleh mengakses sembang langsung 24/7 dengan ejen manusia sebenar, menghantar permintaan melalui e-mel, atau (dalam kes terpilih) bercakap terus dengan pakar sokongan melalui telefon.

Pasukan sokongan berbilang bahasa Kraken boleh membantu pengguna dalam lebih sedozen bahasa. Ini membantu syarikat melayani pangkalan pelanggan globalnya dengan lebih berkesan.

Bursa ini juga telah memperoleh markah tinggi dalam kepuasan pelanggan dan diiktiraf sebagai Pemenang Penggunaan AI Terbaik dalam CX (Eropah) di Customer Centricity World Series. Fokusnya pada kejelasan, empati, dan kelajuan dalam menyelesaikan isu terus membezakan pengalaman pelanggan Kraken dalam ruang yang kompetitif.

Bitfinex provides customer support through its online help center and email ticketing system, with response times varying based on query volume.

The platform offers multilingual support documentation and a detailed knowledge base, covering account management, API integration, and trading guidance. However, unlike some competitors such as Kraken, Bitfinex does not currently provide live chat or phone-based assistance.

User feedback often highlights professional responses, but they are sometimes delayed causing customer frustration.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Both Kraken and Bitfinex are established exchanges that cater to active traders and institutions, but they differ in priorities. Kraken emphasizes trust, transparency, and regulation, offering users a secure environment backed by independent Proof of Reserves audits and robust compliance standards.

Bitfinex appeals to professional traders comfortable operating in a more open, less regulated environment. However, its history of security breaches and regulatory scrutiny may concern users who prioritize long-term stability and oversight.

For users seeking a compliant and trusted venue with a growing range of traditional and digital assets, Kraken remains a preferred choice.

For most investors, from individuals to institutions, Kraken’s reputation for reliability, compliance, and client protection makes it the stronger all-around choice.