Kraken vs BitMart: Bagaimana pertukaran kripto ini dibandingkan

In today’s crowded crypto market, choosing the right exchange means matching your trading goals with the right mix of features, risk profile and product set.

BitMart and Kraken both provide global access to digital assets, but they address different segments of the market. Kraken emphasises stability, compliance and a robust ecosystem for all-round trading. BitMart focuses on variety, speed and a large altcoin library.

The trading platform you use for your crypto journey is a big decision. This article breaks down how BitMart and Kraken compare across key areas so you can decide which exchange best suits your trading style and strategy.

Diasaskan pada tahun 2011 di Amerika Syarikat, Kraken adalah antara nama terawal dan paling mantap dalam industri mata wang kripto. Dilancarkan kurang daripada dua tahun selepas kemunculan Bitcoin, pertukaran ini telah mendapat pengiktirafan global kerana tumpuannya yang kuat terhadap keselamatan, ketelusan operasi, dan pengalaman pengguna yang berkualiti tinggi.

Hari ini, Kraken berkhidmat kepada lebih 15 juta pelanggan di lebih 190 negara. Tawarannya merangkumi platform Kraken utama untuk pelabur individu, kepada platform perdagangan serba guna yang berkuasa untuk pedagang canggih dan institusi melalui platform Kraken Pro dan aplikasi Kraken Desktop.

Suite institusi Kraken merangkumi pasaran spot, margin, niaga hadapan, staking, dan perdagangan OTC untuk pelanggan yang berkelayakan. Kraken juga melabur secara besar-besaran dalam pendidikan melalui Kraken Learn, menyokong pedagang baharu dan berpengalaman.

Beribu pejabat di Wyoming, Kraken menekankan komitmen terhadap akauntabiliti dengan Proof of Reserves yang rutin, amalan yang diperkenalkan kepada industri sejak tahun 2014. Ia juga merupakan pertukaran kripto pertama yang disenaraikan di Bloomberg Terminal, membantu merapatkan jurang antara kewangan tradisional dan aset digital.

Dengan lesen kawal selia merentasi pasaran utama termasuk US, Kanada, UK, EU dan sejarah membantu dengan kes seperti tuntutan pemiutang Mt. Gox, Kraken telah membina reputasi untuk operasi yang stabil dan patuh yang menjadikannya destinasi yang dipercayai bagi mereka yang mencari pertukaran kripto yang selamat dan berkekalan.

Founded in 2017 by Sheldon Xia, BitMart operates in over 180 countries and has positioned itself as a highly accessible global exchange with extensive token variety. Its platform supports spot, margin and futures trading, an in-house token (BMX), copy-trading features and an NFT marketplace.

While BitMart offers broad market access and diverse products, its regulatory framework is less comprehensive than that of older, compliance-focused venues, and previous security incidents have led some users to view it as higher-risk.

While BitMart attracts users aiming for large altcoin selections and leverage-heavy trading, Kraken appeals to those who prioritize proven reliability, regulatory alignment and transparent operations.

Kraken’s global licensing, institutional-grade infrastructure and publicly verifiable custody practices offer a clearer framework of trust for both beginners and seasoned traders. If you value compliance and long-term stability alongside deep features, Kraken’s track record gives it an edge over BitMart’s more speculative, high-variety model.

Ekosistem produk Kraken direka untuk menyokong pelbagai gaya dagangan dan tahap pengalaman. Pengguna boleh berdagang di mana-mana sahaja dengan aplikasi mudah alihnya yang diperkemas atau menggunakan alat yang lebih canggih melalui Kraken Pro, yang menawarkan carta terperinci, jenis pesanan tersuai dan data pasaran masa nyata.

Platform ini menyokong dagangan spot untuk semua pengguna, dengan dagangan margin (leverage sehingga 5x) dan kontrak niaga hadapan (leverage sehingga 50x) tersedia di wilayah yang layak. Pelanggan institusi dan berpendapatan tinggi boleh mengakses perkhidmatan tambahan melalui meja OTC Kraken dan tawaran Kraken Prime.

Selain dagangan, Kraken menyediakan staking crypto pada lebih 21 aset, dengan ganjaran sehingga 17% APY bergantung pada syiling dan keadaan rangkaian. Pengguna boleh memperoleh secara pasif dengan melakukan staking aset seperti Ethereum (ETH), Solana (SOL) dan Cardano (ADA) terus melalui platform.

Kraken juga menyokong pembayaran digital global melalui Krak, ciri yang membolehkan pengguna menghantar crypto atau wang tunai tanpa yuran transaksi.

Pada tahun 2024, Kraken melancarkan rangkaian Ink Layer-2 yang dibina di atas SuperChain Optimism, menyediakan jambatan yang lancar antara pertukaran terpusat dan protokol DeFi yang popular.

Bagi mereka yang ingin memperdalam pengetahuan kewangan mereka, Kraken Learn menawarkan sumber pendidikan yang merangkumi segala-galanya dari asas blockchain hingga strategi dagangan lanjutan.

BitMart emphasises feature breadth and rapid access. Its platform supports over 1,700 cryptocurrencies, spot and margin trading with leverage up to 100× in some markets, futures and perpetual contracts, staking and savings products, a native token (BMX), a P2P marketplace, and an NFT ecosystem.

BitMart also offers API access for programmatic trading. The API provides services for market queries, automatic trading, and other operations across spot, margin, and futures markets. BitMart's Fast API also includes support for OAuth 2.0, high-speed data, secure authentication, and both RESTful API and WebSocket connections.

BitMart only provides a custodial wallet, meaning BitMart holds and secures the private keys on your behalf.

These tools make BitMart appealing for users who want exposure to emerging tokens and fast-moving opportunities rather than a more conservative portfolio approach.

While BitMart boasts a wide array of cryptocurrencies and trading features, Kraken delivers a more controlled and integrated product environment. Kraken’s offering may be smaller in token count, but it compensates with strong regulatory alignment, institutional-calibre custody, and clear product definitions across trading, staking and securities.

For users who want advanced tools within a verified, stable infrastructure, rather than just maximum variety, Kraken’s product suite offers greater confidence and coherence than BitMart’s high-feature, higher-risk structure.

Pelanggan boleh mengakses lebih 600 mata wang kripto di Kraken, termasuk yang utama seperti Bitcoin (BTC) dan XRP (XRP) serta pelbagai altcoin, daripada memecoin kepada token staking cecair.

Terdapat juga lebih 11,000 ETF dan saham bebas komisen yang tersedia untuk didagangkan terus dalam aplikasi Kraken. Dan bagi pelanggan di lokasi yang layak, mereka boleh melabur dalam xStocks, iaitu versi token bagi ekuiti ini.
Kraken menyokong pengeluaran dan deposit dalam sepuluh mata wang fiat utama, menjadikannya cepat dan mudah untuk pelanggan global membiayai akaun mereka.

Mata wang fiat yang disokong termasuk:

• USD (Dolar AS)

• CAD (Dolar Kanada)

• GBP (Paun Sterling)

• EUR (Euro)

• JPY (Yen Jepun)

• AUD (Dolar Australia)

• CHF (Franc Switzerland)

• ARS (Peso Argentina)

• MXN (Peso Mexico)

• BRL (Real Brazil)

Terdapat juga 15 stablecoin yang disokong, termasuk Tether (USDT), USDC dan USDG.

BitMart offers broad access to digital assets, listing over 1,700 cryptocurrencies across more than 700 trading pairs. The platform supports major coins such as BTC and ETH along with leading altcoins including SOL, ADA and AVAX.

In addition to crypto markets, BitMart recently announced its participation in the xStocks Alliance, enabling trading of tokenised stocks and ETFs, expanding asset reach beyond pure crypto. This diverse range makes BitMart appealing to traders seeking exposure to both major and niche digital assets within a single platform.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Model yuran berasaskan volum Kraken adalah berperingkat dan telus untuk menyokong pedagang profesional dan pelabur kasual.

Dengan yuran pembuat bermula pada 0.25% dan yuran pengambil pada 0.40%, terdapat juga diskaun yang tersedia untuk individu dan institusi volum tinggi. Dengan langganan Kraken+, yuran ini boleh dihapuskan sepenuhnya untuk pelanggan yang layak sehingga volum bulanan tertentu.

Kebanyakan deposit kripto dan fiat adalah percuma, dengan beberapa pengecualian bergantung pada kaedah transaksi dan aset tertentu. Kraken juga menekankan ketelusan dengan memaparkan semua yuran sebelum transaksi disahkan, memastikan pelanggan menyedari sebarang yuran terlebih dahulu dan mengelakkan kejutan kos yang tidak dijangka.

Bitmart operates a tiered maker-taker fee model where base spot trading fees start at 0.25% for both makers and takers, with the potential to drop significantly for users with high volume or holding the native BMX token.

under certain VIP levels, maker and taker fees fall to as low as 0.10%. Bitmart also allows a 25% discount on spot and futures fees when BMX is used to pay for trading costs.

Deposit fees for cryptocurrencies are generally free, but withdrawal charges vary by asset and blockchain network. Some users have reported complex or non-transparent fee structures especially for low-cap tokens, which makes planning trades more difficult.

While BitMart’s discounted fee structure and BMX-token incentives may appeal to high-volume traders, Kraken offers a pricing model that emphasises transparency and consistency without the need for native token holdings – making the user experience simpler, especially for new traders.

Kraken’s clearly published maker/taker rates are easier to predict and don’t rely heavily on loyalty tiers or large token balances. For users who prioritize long-term clarity in trading costs over the lowest possible fee, Kraken’s structure provides a more stable foundation.

Kraken secara meluas dianggap sebagai salah satu platform kripto paling selamat dalam industri. Sejak penubuhannya, Kraken tidak pernah mengalami pelanggaran yang mengakibatkan kehilangan dana pelanggan, satu tuntutan yang tidak dapat dibuat oleh beberapa bursa lain. Pelanggan mendapat manfaat daripada perlindungan akaun berbilang lapisan, termasuk 2FA dengan kunci laluan, penyulitan e-mel PGP, keizinan kunci API terperinci dengan sempadan julat, had masa akaun yang boleh dikonfigurasi, pemantauan masa nyata untuk aktiviti yang mencurigakan, penyenaraian putih pengeluaran dan tetapan kunci induk.

Kraken merintis Proof of Reserves pada tahun 2014 dan terus menerajui industri dengan audit yang kerap dan boleh disahkan secara bebas. Prosedur kriptografi ini membolehkan pelanggan menyemak sendiri bagaimana baki akaun mereka disokong oleh aset sebenar, pada bila-bila masa. Kraken juga memegang pensijilan ISO/IEC 27001:2013, pematuhan audit SOC 2 Jenis 2 dan mengendalikan program ganjaran pepijat awam yang mantap.

BitMart offers standard protections such as two-factor authentication (2FA), withdrawal whitelisting and real-time risk-monitoring, and claims to store most assets in cold wallets.

However, the exchange has been the target of major security incidents — including a December 2021 hack in which ~$196 million in assets were stolen — and lacks regular, public third-party audits or full transparency about custody practices.

While the platform continues to iterate on safeguards, prospective users should weigh BitMart’s current controls alongside its past security challenges.

When it comes to safeguarding customer funds and data, Kraken stands out. From publicly publishing Proof of Reserves audits and industry-leading cold-storage, to its ISO/IEC 27001 and SOC 2 certifications, Kraken has a long-standing reputation for the most robust and transparent security practices in the industry.

In contrast, BitMart’s history of large losses, intermittent transparency and critical reports from users regarding withdrawals and support, reduce its standing for clients who prioritize custody, oversight and proven reliability.

Kraken dikenali kerana perkhidmatan pelanggan yang responsif dan profesional, menawarkan pelbagai saluran sokongan untuk memenuhi keperluan pengguna yang berbeza. Pelanggan boleh mengakses sembang langsung 24/7 dengan ejen manusia sebenar, menghantar permintaan melalui e-mel, atau (dalam kes terpilih) bercakap terus dengan pakar sokongan melalui telefon.

Pasukan sokongan berbilang bahasa Kraken boleh membantu pengguna dalam lebih sedozen bahasa. Ini membantu syarikat melayani pangkalan pelanggan globalnya dengan lebih berkesan.

Bursa ini juga telah memperoleh markah tinggi dalam kepuasan pelanggan dan diiktiraf sebagai Pemenang Penggunaan AI Terbaik dalam CX (Eropah) di Customer Centricity World Series. Fokusnya pada kejelasan, empati, dan kelajuan dalam menyelesaikan isu terus membezakan pengalaman pelanggan Kraken dalam ruang yang kompetitif.

BitMart supplies 24/7 customer service via live chat, email tickets and an extensive help centre.

That said, user feedback is mixed with many complaints highlighting slow resolution on account freezes, token-conversion issues and withdrawal problems, alongside average ratings around 3/5 from multiple review portals.

Although support infrastructure does exist, consistency and user satisfaction appear to lag behind other leading exchanges like Kraken.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Both Kraken and BitMart serve global traders seeking extensive digital asset access, but they have very different priorities. BitMart offers broad token-selection, high-volume features and promotional incentives, making it attractive to speculative users willing to trade around elevated risk.

Kraken, by comparison, delivers a platform built on regulatory clarity, custody strength and user-centred support — making it a preferred choice for those seeking long-term reliability, transparency and peace of mind in the crypto markets.