Kraken vs Bitstamp: Bagaimana pertukaran kripto ini dibandingkan

Crypto exchanges play an important role in the wider ecosystem, providing a variety of liquid spot markets denominated in fiat and crypto. This allows for price discovery and enables traders to gain exposure to assets quickly and easily. Many cryptocurrency exchanges offer other ways to speculate on markets using derivatives such as perpetual futures contracts.

These are highly liquid and versatile and make up a considerable amount of overall trading volume worldwide. Exchanges also provide traders safe on and off-ramps for withdrawing and depositing fiat currencies.

Therefore, the platform you choose for investing is a critical decision that every trader should carefully consider. This article analyses where Kraken and Bitstamp differ, examining their products,fees, security, customer support and more.

Diasaskan pada tahun 2011 di Amerika Syarikat, Kraken adalah antara nama terawal dan paling mantap dalam industri mata wang kripto. Dilancarkan kurang daripada dua tahun selepas kemunculan Bitcoin, pertukaran ini telah mendapat pengiktirafan global kerana tumpuannya yang kuat terhadap keselamatan, ketelusan operasi, dan pengalaman pengguna yang berkualiti tinggi.

Hari ini, Kraken berkhidmat kepada lebih 15 juta pelanggan di lebih 190 negara. Tawarannya merangkumi platform Kraken utama untuk pelabur individu, kepada platform perdagangan serba guna yang berkuasa untuk pedagang canggih dan institusi melalui platform Kraken Pro dan aplikasi Kraken Desktop.

Suite institusi Kraken merangkumi pasaran spot, margin, niaga hadapan, staking, dan perdagangan OTC untuk pelanggan yang berkelayakan. Kraken juga melabur secara besar-besaran dalam pendidikan melalui Kraken Learn, menyokong pedagang baharu dan berpengalaman.

Beribu pejabat di Wyoming, Kraken menekankan komitmen terhadap akauntabiliti dengan Proof of Reserves yang rutin, amalan yang diperkenalkan kepada industri sejak tahun 2014. Ia juga merupakan pertukaran kripto pertama yang disenaraikan di Bloomberg Terminal, membantu merapatkan jurang antara kewangan tradisional dan aset digital.

Dengan lesen kawal selia merentasi pasaran utama termasuk US, Kanada, UK, EU dan sejarah membantu dengan kes seperti tuntutan pemiutang Mt. Gox, Kraken telah membina reputasi untuk operasi yang stabil dan patuh yang menjadikannya destinasi yang dipercayai bagi mereka yang mencari pertukaran kripto yang selamat dan berkekalan.

Established in 2011, Bitstamp is one of the world’s oldest crypto exchanges. It was founded by Nejc Kodric and Damijan Merlak during the early days of Bitcoin, and has since garnered a reputation for reliability, transparency and compliance. It was acquired by Robinhood in 2025.

Bitstamp caters to a broad audience of newcomers, professional traders and institutions alike with a capable spot offering on its desktop and mobile platforms. It supports 100+ cryptocurrencies and tokens for trading, earning and lending for select assets, as well as institutional services (e.g., custody, APIs, and an OTC desk).

The exchange is well-regarded, owing to its lengthy history and strong regulatory adherence (particularly in Europe). Its acquisition by Robinhood has further cemented its credibility among tradfi users and institutions, and it continues to serve as a compliant portal for users to on-ramp into crypto.

Bitstamp emphasizes straightforward functionality and interfaces over complex or high-risk trading products — as a result, it does not offer margin, derivatives or leveraged products, and its asset selection is relatively limited compared to competitor platforms. While this conservative approach might enhance its appeal for risk-averse users, Bitstamp may not appeal to traders seeking to deploy more advanced strategies.

Both Kraken and Bitstamp are among the most established cryptocurrency exchanges in the industry, both with a long record of operation and regulatory compliance.

However Kraken has a broader ecosystem with a more varied product offering, deeper liquidity, and a much wider asset choice including cryptocurrencies, stocks and ETFs.

Ekosistem produk Kraken direka untuk menyokong pelbagai gaya dagangan dan tahap pengalaman. Pengguna boleh berdagang di mana-mana sahaja dengan aplikasi mudah alihnya yang diperkemas atau menggunakan alat yang lebih canggih melalui Kraken Pro, yang menawarkan carta terperinci, jenis pesanan tersuai dan data pasaran masa nyata.

Platform ini menyokong dagangan spot untuk semua pengguna, dengan dagangan margin (leverage sehingga 5x) dan kontrak niaga hadapan (leverage sehingga 50x) tersedia di wilayah yang layak. Pelanggan institusi dan berpendapatan tinggi boleh mengakses perkhidmatan tambahan melalui meja OTC Kraken dan tawaran Kraken Prime.

Selain dagangan, Kraken menyediakan staking crypto pada lebih 21 aset, dengan ganjaran sehingga 17% APY bergantung pada syiling dan keadaan rangkaian. Pengguna boleh memperoleh secara pasif dengan melakukan staking aset seperti Ethereum (ETH), Solana (SOL) dan Cardano (ADA) terus melalui platform.

Kraken juga menyokong pembayaran digital global melalui Krak, ciri yang membolehkan pengguna menghantar crypto atau wang tunai tanpa yuran transaksi.

Pada tahun 2024, Kraken melancarkan rangkaian Ink Layer-2 yang dibina di atas SuperChain Optimism, menyediakan jambatan yang lancar antara pertukaran terpusat dan protokol DeFi yang popular.

Bagi mereka yang ingin memperdalam pengetahuan kewangan mereka, Kraken Learn menawarkan sumber pendidikan yang merangkumi segala-galanya dari asas blockchain hingga strategi dagangan lanjutan.

Bitstamp offers a focused suite of trading tools designed around simplicity, liquidity, and regulatory compliance. The exchange supports spot trading for more than 85 digital assets across major fiat pairs, including USD, EUR, and GBP.

Traders can access the platform through its intuitive web interface, mobile app, or advanced Tradeview terminal offering charting and order management tools.

Bitstamp also provides staking for select assets such as Ethereum, institutional trading via Bitstamp Institutional, and API connectivity for automated and algorithmic trading.

Bitstamp offers API access, allowing users to access market data, place orders, manage their accounts programmatically, and integrate their services with the platform. The API is available for custom software, automated trading strategies, and applications that need to access market and account data.

While it lacks the broader features of crypto exchanges like Kraken, Bitstamp’s focus on regulated spot markets and simple onboarding has made it a solid choice for retail and institutional users.

Kraken offers an intuitive and cohesive experience for investors at any level, from first-time bitcoin buyers to API-savvy experts. With a strong focus on user experience, security and innovation, Kraken equips clients to trade confidently in a reliable and versatile environment.

Advanced tools, varied products and industry-leading features are all areas where Kraken manages to innovate without sacrificing regulatory standards and usability. This comes while still prioritizing transparency and client trust.

Pelanggan boleh mengakses lebih 600 mata wang kripto di Kraken, termasuk yang utama seperti Bitcoin (BTC) dan XRP (XRP) serta pelbagai altcoin, daripada memecoin kepada token staking cecair.

Terdapat juga lebih 11,000 ETF dan saham bebas komisen yang tersedia untuk didagangkan terus dalam aplikasi Kraken. Dan bagi pelanggan di lokasi yang layak, mereka boleh melabur dalam xStocks, iaitu versi token bagi ekuiti ini.
Kraken menyokong pengeluaran dan deposit dalam sepuluh mata wang fiat utama, menjadikannya cepat dan mudah untuk pelanggan global membiayai akaun mereka.

Mata wang fiat yang disokong termasuk:

• USD (Dolar AS)

• CAD (Dolar Kanada)

• GBP (Paun Sterling)

• EUR (Euro)

• JPY (Yen Jepun)

• AUD (Dolar Australia)

• CHF (Franc Switzerland)

• ARS (Peso Argentina)

• MXN (Peso Mexico)

• BRL (Real Brazil)

Terdapat juga 15 stablecoin yang disokong, termasuk Tether (USDT), USDC dan USDG.

Bitstamp only supports about 125 cryptocurrencies, including leading assets like BTC, ETH, XRP, and SOL, alongside a curated selection of stablecoins and altcoins.

With an asset list far smaller than that of Kraken, trading pairs are limited. This selective approach, combined with deep liquidity might appeal to traders who prioritize minimizing their exposure to higher risk tokens over sheer quantity.

Kraken offers access to hundreds of cryptocurrencies, frequently adding new listings and giving investors a broader range of assets and the opportunity for deeper diversification.

Bitstamp supports a far narrower selection of assets, which means fewer options for those looking to trade emerging projects or niche tokens.

Moreover, Kraken’s support of tokenised equities and ETFs via its xStocks offering, provides clients a pathway to both digital-asset and traditional-finance markets in a single platform.

For many users who prioritize flexibility and future-proofing their portfolio with both crypto and real-world assets, Kraken’s expansive and evolving asset list makes it the preferred choice over Bitstamp’s more streamlined, spot-only offering.

Model yuran berasaskan volum Kraken adalah berperingkat dan telus untuk menyokong pedagang profesional dan pelabur kasual.

Dengan yuran pembuat bermula pada 0.25% dan yuran pengambil pada 0.40%, terdapat juga diskaun yang tersedia untuk individu dan institusi volum tinggi. Dengan langganan Kraken+, yuran ini boleh dihapuskan sepenuhnya untuk pelanggan yang layak sehingga volum bulanan tertentu.

Kebanyakan deposit kripto dan fiat adalah percuma, dengan beberapa pengecualian bergantung pada kaedah transaksi dan aset tertentu. Kraken juga menekankan ketelusan dengan memaparkan semua yuran sebelum transaksi disahkan, memastikan pelanggan menyedari sebarang yuran terlebih dahulu dan mengelakkan kejutan kos yang tidak dijangka.

Bitstamp applies a transparent maker-taker fee model that rewards higher trading volume without relying on exchange tokens or hidden discounts.

The standard rate starts at 0.40% for both makers and takers and drops to 0.30% once 30-day trading volume exceeds $10,000. Fees continue to decline across multiple tiers, with institutional clients accessing preferential pricing.

Crypto deposits are free, while fiat deposits through SEPA are typically free or low-cost. Withdrawal fees depend on the method — SEPA withdrawals, for instance, carry a €3 flat fee. This consistent, easy-to-read fee structure has helped Bitstamp maintain a reputation for transparency and fairness in a market often marked by complex pricing models.

Bitstamp’s straightforward fee model appeals to users who value predictable costs, but Kraken offers even greater flexibility across global markets with lower entry fees for active traders.

Kraken’s maker-taker rates start as low as 0.16% for makers and 0.26% for takers, undercutting Bitstamp’s standard 0.40% flat rate.

Kraken also boasts a much wider range of products, including futures and staking, under the same transparent pricing framework, giving users more ways to earn or trade without facing hidden charges or token-based incentives.

For traders focused on minimizing costs within a regulated, multi-asset environment, Kraken’s global fee structure and clear disclosures make it the stronger long-term option over Bitstamp.

Kraken secara meluas dianggap sebagai salah satu platform kripto paling selamat dalam industri. Sejak penubuhannya, Kraken tidak pernah mengalami pelanggaran yang mengakibatkan kehilangan dana pelanggan, satu tuntutan yang tidak dapat dibuat oleh beberapa bursa lain. Pelanggan mendapat manfaat daripada perlindungan akaun berbilang lapisan, termasuk 2FA dengan kunci laluan, penyulitan e-mel PGP, keizinan kunci API terperinci dengan sempadan julat, had masa akaun yang boleh dikonfigurasi, pemantauan masa nyata untuk aktiviti yang mencurigakan, penyenaraian putih pengeluaran dan tetapan kunci induk.

Kraken merintis Proof of Reserves pada tahun 2014 dan terus menerajui industri dengan audit yang kerap dan boleh disahkan secara bebas. Prosedur kriptografi ini membolehkan pelanggan menyemak sendiri bagaimana baki akaun mereka disokong oleh aset sebenar, pada bila-bila masa. Kraken juga memegang pensijilan ISO/IEC 27001:2013, pematuhan audit SOC 2 Jenis 2 dan mengendalikan program ganjaran pepijat awam yang mantap.

Bitstamp takes a conservative approach to security, storing approx. 95% of customer assets in offline cold wallets and keeping fiat balances 1:1 with trusted banking partners. The platform does not lend or rehypothecate customer funds, and assets are protected by multisignature wallets, withdrawal whitelisting, and insurance coverage for potential breaches.

The exchange enforces mandatory two-factor authentication (2FA) and real-time monitoring, both of which form the backbone of its user security model.

Bitstamp holds a Crypto Asset Service Provider (CASP) licence under the EU’s MiCA regulatory framework, reinforcing its compliance obligations across Europe. However, the platform experienced a major wallet hack in 2015, highlighting the need for stricter custody controls and transparency initiatives.

Kraken is the preferred platform for clients who value transparency and security assurance. Its longevity combined with its security labs team, ISO/IEC 27001 and SOC 2 certifications, support its reputation as one of the most time-tested and trusted exchanges in crypto.

While both exchanges have strong custody practices, Kraken’s proactive auditing and extensive record without lost user funds, make it the platform of choice for traders who want full transparency coupled with institutional-level safeguards.

Bitstamp offers extensive verification and transparency efforts, Kraken’s long-standing commitment to security continues to set it apart.

Kraken dikenali kerana perkhidmatan pelanggan yang responsif dan profesional, menawarkan pelbagai saluran sokongan untuk memenuhi keperluan pengguna yang berbeza. Pelanggan boleh mengakses sembang langsung 24/7 dengan ejen manusia sebenar, menghantar permintaan melalui e-mel, atau (dalam kes terpilih) bercakap terus dengan pakar sokongan melalui telefon.

Pasukan sokongan berbilang bahasa Kraken boleh membantu pengguna dalam lebih sedozen bahasa. Ini membantu syarikat melayani pangkalan pelanggan globalnya dengan lebih berkesan.

Bursa ini juga telah memperoleh markah tinggi dalam kepuasan pelanggan dan diiktiraf sebagai Pemenang Penggunaan AI Terbaik dalam CX (Eropah) di Customer Centricity World Series. Fokusnya pada kejelasan, empati, dan kelajuan dalam menyelesaikan isu terus membezakan pengalaman pelanggan Kraken dalam ruang yang kompetitif.

Bitstamp provides 24/7 customer support through email and an extensive self-service help center that covers account management, trading, and security topics.

The platform also offers live chat during business hours, giving users quick access to human assistance. Support is available in multiple languages, and verified users gain access to faster response times through dedicated service channels.

Bitstamp’s long-standing reputation for operational reliability is reflected in generally positive user feedback, though some reports mention significant customer support delays during periods of high trading activity.

Kraken offers access to hundreds of cryptocurrencies, frequently adding new listings and giving investors a broader range of assets and the opportunity for deeper diversification.

Bitstamp supports a far narrower selection of assets, which means fewer options for those looking to trade emerging projects or niche tokens.

Moreover, Kraken’s support of tokenised equities and ETFs via its xStocks offering, provides clients a pathway to both digital-asset and traditional-finance markets in a single platform.

For many users who prioritize flexibility and future-proofing their portfolio with both crypto and real-world assets, Kraken’s expansive and evolving asset list makes it the preferred choice over Bitstamp’s more streamlined, spot-only offering.

Kraken and Bitstamp cater to very different corners of crypto. Both platforms are respected, long-standing crypto exchanges known for reliability and regulatory compliance. But the key distinction lies in scope and innovation.

While Bitstamp maintains a streamlined platform focused on simplicity, Kraken offers a much wider ecosystem, including crypto staking, futures and margin trading, and institutional services, all underpinned by industry-leading transparency and Proof of Reserves verification.