Welcome, Mt. Gox creditor
It’s been 8.5 years since Mt. Gox halted withdrawals. Through Kraken’s special advisory appointment by the Trustee in 2014, we have done all we can to facilitate the maximum return for creditors. We aided in the investigation of the missing funds, advised on custody solutions and frivolous lawsuits, developed a system to collect claims, and insisted that the vast majority of the funds be preserved in the form of BTC. Finally, we are now on the precipice of disbursements.
Welcome, Mt. Gox creditor
It’s been 8.5 years since Mt. Gox halted withdrawals. Through Kraken’s special advisory appointment by the Trustee in 2014, we have done all we can to facilitate the maximum return for creditors. We aided in the investigation of the missing funds, advised on custody solutions and frivolous lawsuits, developed a system to collect claims, and insisted that the vast majority of the funds be preserved in the form of BTC. Finally, we are now on the precipice of disbursements.
“The outcome of the Mt. Gox bankruptcy proceedings will deeply affect the Bitcoin community as a whole. We’ve decided to volunteer our resources and expertise in an attempt to minimize damage to creditors, restore faith in the Bitcoin community and demonstrate trusted leadership in the industry.”
– Kraken CEO Jesse Powell, November 26, 2014
Why Kraken is still the best choice for receiving payments
Following the Mt. Gox collapse in 2014, Kraken passed the crypto industry’s first-ever proof of reserves audit, allowing our clients to cryptographically verify that their BTC holdings were truly custodied by Kraken. We’ve since continued the tradition, passing two proof of reserves audits this year. But that’s not all:
- We offer dedicated Mt. Gox customer service support, available to help answer any questions you might have.
- Kraken clients who filed claims through our website each received $1,000,000-worth of free trading in the form of Kraken fee credits (KFEE). You may have an old Kraken account you’ve forgotten about that still has a KFEE balance available to you. Click here to sign in (or for help with account recovery) and find out.
- Kraken supports 8 fiat currencies with low-cost, domestic funding options: USD, EUR, CAD, JPY, GBP, CHF, AED and AUD.
Industry leader in security
We know you've been waiting years for your BTC. If you want to take custody yourself, we encourage you to use the secure hardware wallet technologies reviewed by our Kraken Security Labs team.
If you are interested in using Kraken as your qualified exchange and do not have a Kraken account, please register below. If you already have a Kraken account, please sign in to obtain your Kraken Public Account ID (IIBAN) and ensure all your account information is up to date.
Then what?
The Mt. Gox Trustee will contact you directly and explain how to choose where you would like to receive your BTC.
What if I have questions?
Please email [email protected] or fill out our Mt. Gox support request form. Kraken’s dedicated Mt. Gox creditor support staff is available to help.
Then what?
The Mt. Gox Trustee will contact you directly and explain how to choose where you would like to receive your BTC.
What if I have questions?
Please email [email protected] or fill out our Mt. Gox support request form. Kraken’s dedicated Mt. Gox creditor support staff is available to help.
These materials are for general information purposes only and are not investment advice or a recommendation or solicitation to buy, sell or hold any cryptoasset or to engage in any specific trading strategy. Some crypto products and markets are unregulated, and you may not be protected by government compensation and/or regulatory protection schemes. The unpredictable nature of the cryptoasset markets can lead to loss of funds. Tax may be payable on any return and/or on any increase in the value of your cryptoassets and you should seek independent advice on your taxation position.