Kraken 對比 Bitfinex：這些加密貨幣交易所如何比較

Finding the right crypto exchange can be challenging with so many options available. Kraken and Bitfinex both provide platforms to trade digital assets, but they cater to different types of users.

Kraken, founded in 2011, is known for its strong security, transparent operations, and varied product offering suitable for beginners, active traders, and institutions. Bitfinex provides access to a limited number of digital assets and appeals to experienced investors rather than crypto newcomers.

This Kraken vs. Bitfinex article breaks down how the two crypto exchanges differ in key areas such as products, fees, asset support, security, and customer service.

Kraken 於 2011 年在美國成立，是加密貨幣行業最早且最知名的品牌之一。在 Bitcoin 首次亮相後不到兩年即推出，該交易所因其對安全性、營運透明度和優質用戶體驗的強烈關注而贏得了全球認可。

如今，Kraken 為超過 190 個國家的逾 1,500 萬客戶提供服務。其產品範圍從面向個人投資者的旗艦 Kraken 平台，到透過 Kraken Pro 平台和 Kraken Desktop 應用程式為進階和機構交易者提供強大的一站式交易平台。

Kraken 的機構套件涵蓋現貨、保證金、期貨市場、質押和合格客戶的 OTC 交易。Kraken 還透過 Kraken Learn 大力投資教育，支援新手和經驗豐富的交易者。

Kraken 總部位於懷俄明州，透過常規的 Proof of Reserves 致力於問責制，這是其早在 2014 年就引入行業的做法。它也是第一家在 Bloomberg Terminal 上市的加密貨幣交易所，有助於彌合傳統金融與數位資產之間的鴻溝。

Kraken 在美國、加拿大、英國、歐盟等主要市場擁有監管牌照，並在 Mt. Gox 債權人索賠等案件中提供協助，因此建立了穩定、合規營運的聲譽，使其成為尋求安全可靠、經久不衰的加密貨幣交易所的用戶信賴之選。

Founded in 2012 by Raphael Nicolle, Bitfinex is a long-standing cryptocurrency exchange catering primarily to professional and institutional traders. Operated by iFinex (the same company that owns stablecoin issuer Tether), it played a prominent role in early crypto market development and remains an influential platform today.

Bitfinex is known for its spot, margin and derivatives capabilities, as well as its deep liquidity on major crypto pairs. While it lists a much smaller range of assets than many of the more consumer-focused exchanges, its advanced order types, customizability and APIs clearly make it an attractive venue for its ~2m users. Bitfinex also operates an OTC desk for large trades, and delivers services such as lending and staking on select assets.

Bitfinex’s reputation can be attributed to its deep liquidity and sophisticated trading infrastructure (particularly for large-cap crypto assets). Given its lengthy track record, its margin funding and lending markets are some of the industry’s most established options. It continues to be a popular platform for advanced traders placing large orders.

However, the exchange is unavailable in major jurisdictions (the US, Canada and parts of Europe), and its proximity to Tether has previously attracted regulatory scrutiny. And while it delivers sophisticated tools for power users, its focus on advanced trading makes it less suitable for beginners and casual users.

When comparing platforms, users frequently lean toward Kraken because of its track record for regulatory compliance, transparency and institutional-grade security. Kraken serves tens of millions of clients, providing them access to products such as spot, margin, futures and tokenised equities, all under a unified, trusted ecosystem.

In contrast, Bitfinex has typically catered to more speculative users, with its deep liquidity and advanced derivatives, yet its history of regulatory scrutiny and security incidents increases perceived risk for users who prioritize long-term stability and oversight.

For traders who emphasise reliability, clear governance and a streamlined platform for both retail and institutional needs, Kraken’s long-established foundation often makes it the preferred choice.

Kraken 的產品生態系統旨在支援各種交易風格和經驗水平。用戶可透過其精簡的流動應用程式隨時隨地進行交易，或透過 Kraken Pro 使用更進階的工具，Kraken Pro 提供詳細圖表、自訂訂單類型和實時市場數據。

該平台支援所有用戶的現貨交易，並在合資格地區提供保證金交易（高達 5 倍槓桿）和期貨合約（高達 50 倍槓桿）。機構客戶和高淨值客戶可透過 Kraken 的 OTC 服務台和 Kraken Prime 產品使用額外服務。

除了交易，Kraken 還提供超過 21 種資產的加密貨幣質押服務，獎勵高達 17% 年化收益率，具體視乎幣種和網絡狀況而定。用戶可以直接透過平台質押 Ethereum (ETH)、Solana (SOL) 和 Cardano (ADA) 等資產，從而被動賺取收益。

Kraken 還透過Krak 支援全球數碼支付，此功能讓用戶無需交易費即可發送加密貨幣或現金。

於 2024 年，Kraken 發佈了其基於 Optimism 的 SuperChain 建構的 Ink Layer-2 網絡，為中心化交易所和熱門 DeFi 協議之間提供了無縫橋樑。

對於那些希望加深金融知識的人，Kraken Learn 提供教育資源，涵蓋從區塊鏈基礎知識到高級交易策略的所有內容。

Bitfinex offers a comprehensive range of trading products designed for sophisticated market participants. The platform supports spot trading of more than 170 cryptocurrencies and 400+ trading pairs.

It also provides margin trading with up to 10x leverage via peer-to-peer funding, a derivatives market featuring perpetual swaps and futures, and a dedicated OTC desk for large-volume trades.

Beyond these, Bitfinex supports tokenised securities and ecosystem features aimed at bridging real-world assets and digital markets.

Kraken offers a broader, more extensive product set than Bitfinex. Beyond key spot, futures and margin trading, it also provides crypto staking, zero-fee global payments, and stock and ETF investing.

Kraken offers clients more tools, markets, and assets, all in one streamlined platform. This breadth and pace of innovation are why many clients pick Kraken over Bitfinex.

客戶可在 Kraken 上交易超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要貨幣，以及各種山寨幣，從 迷因幣 到 流動質押代幣。

在 Kraken 應用程式中，亦可直接交易超過 11,000 種免佣金的 ETF 和股票。對於符合資格地區的客戶，他們可以投資 xStocks，這些是這些股票的代幣化版本。
Kraken 支援十種主要法定貨幣的提款和存款，讓全球客戶能夠快速方便地為其帳戶注資。

支援的法定貨幣包括：

• USD（美元）

• CAD（加元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

亦支援 15 種 穩定幣，包括 Tether (USDT)、USDC 和 USDG。

Bitfinex supports a limited selection of assets, listing just over 170 cryptocurrencies and more than 400 trading pairs.

The platform also supports five different fiat currencies and six leading stablecoins including USDC and DAI. Trading pairs span major coins such as BTC, ETH and USDT, along with some smaller-cap tokens, but Bitfinex’s selection is much more restricted compared to Kraken.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Kraken 的交易量分級收費模式清晰透明，以支援專業交易者和休閒投資者。

掛單手續費從 0.25% 起，吃單手續費為 0.40%，同時亦為高交易量的個人和機構提供折扣。透過 Kraken+ 訂閱服務，符合資格的客戶在特定每月交易量範圍內可完全免除這些費用。

大部分加密貨幣和法定貨幣存款均為免費，但某些交易方式和特定資產除外。Kraken 還強調透明度，在交易確認前會顯示所有費用，確保客戶預先了解所有費用，避免產生意外的高昂費用。

Bitfinex employs a maker-taker fee model with pricing tiers tied to trading volume and native token holdings. For spot markets, makers begin at 0.10% and takers at 0.20%, with reductions available as 30-day trade volume increases.

On the derivatives side, maker fees may drop to 0.020% and taker fees to around 0.045%, again depending on volume and token-based discounts.

Cryptocurrency deposits are generally free on Bitfinex, while fiat deposit and withdrawal fees vary. For example, wire deposits are charged at 0.10% (with a minimum amount) and withdrawals via express bank wire can incur 1% fees.

Bitfinex offers volume-based discounts and token incentives for active traders, but Kraken sets itself apart through fee transparency and consistent pricing across its global markets.

Kraken’s clearly published maker-taker structure and absence of complex token dependencies make it easier for users of all experience levels to estimate actual trading costs.

For traders who prioritize stable, predictable fees within a regulated framework, Kraken delivers clarity over Bitfinex’s volume-tier model.

With Kraken’s consistent execution quality and its regulated operations, the platform offers a simple, trustworthy experience for users.

Kraken 被廣泛認為是業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生過導致客戶資金損失的洩露事件，這是其他交易所鮮能提出的聲明。客戶受惠於多層賬戶保護，包括帶通行金鑰的 2FA、PGP 電郵加密、帶範圍限制的精細 API 金鑰權限、可配置的賬戶超時設定、可疑活動的實時監控、提款白名單和主金鑰設定。

Kraken 於 2014 年率先推出儲備證明，並透過定期、可獨立驗證的審計，持續引領行業。此密碼學程序允許客戶隨時親自檢視其賬戶餘額如何由實際資產支援。Kraken 還持有 ISO/IEC 27001:2013 認證、符合 SOC 2 Type 2 審計，並營運一個強大的公開錯誤獎勵計劃。

Bitfinex implements strong security controls including two-factor authentication, biometric login options, cold-storage wallets, and automated fraud/abuse monitoring systems.

The platform requires all users to enable 2FA on their accounts for logins, withdrawals, and API access. Bitfinex’s security features also include setting a custom withdrawal confirmation phrase, which serves a function similar to anti-phishing codes. And for the majority of its cryptocurrency holdings, Bitfinex uses a multi-layered system that incorporates cold storage.

Unfortunately, its security history is marked by a substantial hack in 2016 in which approximately 119,756 BTC were stolen, underscoring its past governance lapses and tainting its reputation.

Kraken’s approach to security goes beyond technical safeguards, it’s a core part of the company’s identity.

With a clean record of zero breaches since 2011, consistent Proof of Reserves audits, and adherence to strict regulatory standards, Kraken delivers institutional-grade protection for every user.

While Bitfinex offers extensive verification and transparency efforts, Kraken’s long-standing commitment to security continues to set it apart.

Kraken 以其快速響應和專業的客戶服務而聞名，提供多種支援渠道以滿足不同的用戶需求。客戶可以透過真人客服全天候 24 小時即時聊天，透過電郵提交請求，或（在特定情況下）直接透過電話與支援專員通話。

Kraken 的多語言支援團隊可以為超過十種語言的用戶提供協助。這有助於公司更有效地服務其全球客戶群。

該交易所還在客戶滿意度方面贏得了高分，並在 Customer Centricity World Series 中被評為「歐洲最佳 AI 客戶體驗應用獎」得主。其專注於清晰度、同理心和解決問題的速度，持續在競爭激烈的市場中區分 Kraken 的客戶體驗。

Bitfinex provides customer support through its online help center and email ticketing system, with response times varying based on query volume.

The platform offers multilingual support documentation and a detailed knowledge base, covering account management, API integration, and trading guidance. However, unlike some competitors such as Kraken, Bitfinex does not currently provide live chat or phone-based assistance.

User feedback often highlights professional responses, but they are sometimes delayed causing customer frustration.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Both Kraken and Bitfinex are established exchanges that cater to active traders and institutions, but they differ in priorities. Kraken emphasizes trust, transparency, and regulation, offering users a secure environment backed by independent Proof of Reserves audits and robust compliance standards.

Bitfinex appeals to professional traders comfortable operating in a more open, less regulated environment. However, its history of security breaches and regulatory scrutiny may concern users who prioritize long-term stability and oversight.

For users seeking a compliant and trusted venue with a growing range of traditional and digital assets, Kraken remains a preferred choice.

For most investors, from individuals to institutions, Kraken’s reputation for reliability, compliance, and client protection makes it the stronger all-around choice.