Kraken 對比 SwissBorg：這些加密貨幣交易所如何比較

When comparing Kraken vs SwissBorg, investors are evaluating two platforms that serve European crypto users through different approaches. SwissBorg emphasizes a mobile-first experience and wealth management tools designed to simplify crypto investing. Kraken, originally established as a cryptocurrency exchange, has expanded its ecosystem to include staking, recurring purchases, asset bundles, advanced trading features, and additional investment products in select regions. In this comparison, we examine how the two platforms differ across fees, supported assets, trading tools, investment features, liquidity depth, security standards, and overall flexibility.

Kraken 於 2011 年在美國成立，是加密貨幣行業最早且最知名的品牌之一。在 Bitcoin 首次亮相後不到兩年即推出，該交易所因其對安全性、營運透明度和優質用戶體驗的強烈關注而贏得了全球認可。

如今，Kraken 為超過 190 個國家的逾 1,500 萬客戶提供服務。其產品範圍從面向個人投資者的旗艦 Kraken 平台，到透過 Kraken Pro 平台和 Kraken Desktop 應用程式為進階和機構交易者提供強大的一站式交易平台。

Kraken 的機構套件涵蓋現貨、保證金、期貨市場、質押和合格客戶的 OTC 交易。Kraken 還透過 Kraken Learn 大力投資教育，支援新手和經驗豐富的交易者。

Kraken 總部位於懷俄明州，透過常規的 Proof of Reserves 致力於問責制，這是其早在 2014 年就引入行業的做法。它也是第一家在 Bloomberg Terminal 上市的加密貨幣交易所，有助於彌合傳統金融與數位資產之間的鴻溝。

Kraken 在美國、加拿大、英國、歐盟等主要市場擁有監管牌照，並在 Mt. Gox 債權人索賠等案件中提供協助，因此建立了穩定、合規營運的聲譽，使其成為尋求安全可靠、經久不衰的加密貨幣交易所的用戶信賴之選。

SwissBorg is a Switzerland-based crypto wealth app founded in 2017–2018, designed to make buying, selling and earning on crypto simple for everyday investors. The platform focuses on a mobile-first experience, with features such as instant swaps, recurring purchases and yield products for supported assets. SwissBorg also offers themed crypto “bundles” and premium tiers that unlock lower fees and enhanced benefits. Its positioning is closer to a wealth app than a professional trading venue, with an emphasis on ease of use, curation and community features.

Kraken’s strength lies in its long-standing operational history and infrastructure-first approach. Established in 2011, it has remained active and secure throughout extreme market volatility that has challenged many competitors. Its security framework is globally recognized, supported by third-party audits, certifications and a clean track record regarding client asset protection. Kraken was also among the early adopters of Proof of Reserves reporting, reinforcing transparency. While wealth management-focused platforms emphasize portfolio optimization tools, Kraken concentrates on delivering deep liquidity, regulatory alignment and advanced trading infrastructure for both retail and professional investors seeking stability and scale.

Kraken 的產品生態系統旨在支援各種交易風格和經驗水平。用戶可透過其精簡的流動應用程式隨時隨地進行交易，或透過 Kraken Pro 使用更進階的工具，Kraken Pro 提供詳細圖表、自訂訂單類型和實時市場數據。

該平台支援所有用戶的現貨交易，並在合資格地區提供保證金交易（高達 5 倍槓桿）和期貨合約（高達 50 倍槓桿）。機構客戶和高淨值客戶可透過 Kraken 的 OTC 服務台和 Kraken Prime 產品使用額外服務。

除了交易，Kraken 還提供超過 21 種資產的加密貨幣質押服務，獎勵高達 17% 年化收益率，具體視乎幣種和網絡狀況而定。用戶可以直接透過平台質押 Ethereum (ETH)、Solana (SOL) 和 Cardano (ADA) 等資產，從而被動賺取收益。

Kraken 還透過Krak 支援全球數碼支付，此功能讓用戶無需交易費即可發送加密貨幣或現金。

於 2024 年，Kraken 發佈了其基於 Optimism 的 SuperChain 建構的 Ink Layer-2 網絡，為中心化交易所和熱門 DeFi 協議之間提供了無縫橋樑。

對於那些希望加深金融知識的人，Kraken Learn 提供教育資源，涵蓋從區塊鏈基礎知識到高級交易策略的所有內容。

SwissBorg’s product suite is built around simple buying and selling, portfolio tools, and earning features rather than high-frequency trading. Users can swap between supported cryptocurrencies and fiat, set up recurring purchases, and access yield on eligible tokens through staking-style products. The app also offers curated bundles and managed approaches for users who prefer guided diversification. Compared with dedicated exchanges, SwissBorg generally offers fewer advanced order types and pro trading interfaces, making it better suited to long-term holders than to active traders who want deep order books and exchange-grade tooling.

SwissBorg focuses on mobile-first investing and wealth-style tools, which can be attractive if you want a guided experience and simplified execution. That approach is often less suited to traders who rely on deep order books, advanced order types, and professional market tooling. Kraken balances accessibility with institutional-grade depth. Active traders get Kraken Pro, strong liquidity, and the ability to trade spot plus margin and futures in eligible regions. At the same time, investors can use staking, recurring buys (DCA) and asset bundles to build exposure more passively—making Kraken a better fit for users who want both long-term investing tools and exchange-style trading capability.

客戶可在 Kraken 上交易超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要貨幣，以及各種山寨幣，從 迷因幣 到 流動質押代幣。

在 Kraken 應用程式中，亦可直接交易超過 11,000 種免佣金的 ETF 和股票。對於符合資格地區的客戶，他們可以投資 xStocks，這些是這些股票的代幣化版本。
Kraken 支援十種主要法定貨幣的提款和存款，讓全球客戶能夠快速方便地為其帳戶注資。

支援的法定貨幣包括：

• USD（美元）

• CAD（加元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

亦支援 15 種 穩定幣，包括 Tether (USDT)、USDC 和 USDG。

SwissBorg supports a curated list of popular cryptocurrencies and tends to prioritize quality and user demand over listing a very large number of niche tokens. This can simplify portfolio building for newer investors, but it also means fewer opportunities to trade long-tail altcoins. Asset availability may also depend on jurisdiction and on whether the transaction is a swap, an earning product, or a bundle allocation. Traders who want the widest choice of coins and market pairs will usually find a larger selection on global exchanges.

SwissBorg focuses on a curated selection of digital assets designed for simplified portfolio management. Kraken supports a much broader universe of 500+ cryptocurrencies, including established coins, emerging tokens and liquid staking assets. Combined with 10 supported fiat currencies and additional stock and ETF access in eligible regions, Kraken offers more diversification pathways for investors seeking broader exposure.

Kraken 的交易量分級收費模式清晰透明，以支援專業交易者和休閒投資者。

掛單手續費從 0.25% 起，吃單手續費為 0.40%，同時亦為高交易量的個人和機構提供折扣。透過 Kraken+ 訂閱服務，符合資格的客戶在特定每月交易量範圍內可完全免除這些費用。

大部分加密貨幣和法定貨幣存款均為免費，但某些交易方式和特定資產除外。Kraken 還強調透明度，在交易確認前會顯示所有費用，確保客戶預先了解所有費用，避免產生意外的高昂費用。

SwissBorg charges transaction fees that vary by user tier, with higher fees for standard users and reduced fees for premium levels. In its fee update for standard users, SwissBorg referenced a fee level up to 1.49% for standard accounts, while premium tiers are positioned as a way to access lower rates. This tiered model can be appealing for long-term users who qualify for premium benefits, but it can be more expensive than maker/taker pricing for active spot traders executing frequent orders.

SwissBorg’s pricing varies depending on membership tier and execution model, which can benefit loyal users but may add complexity when comparing costs. Kraken’s approach emphasizes transparency. Its maker-taker schedule is publicly available, volume tiers are clearly defined, and users can calculate their costs in advance. For traders who prefer exchange-style fee predictability over tier-based ecosystem incentives, Kraken provides a more straightforward structure.

Kraken 被廣泛認為是業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生過導致客戶資金損失的洩露事件，這是其他交易所鮮能提出的聲明。客戶受惠於多層賬戶保護，包括帶通行金鑰的 2FA、PGP 電郵加密、帶範圍限制的精細 API 金鑰權限、可配置的賬戶超時設定、可疑活動的實時監控、提款白名單和主金鑰設定。

Kraken 於 2014 年率先推出儲備證明，並透過定期、可獨立驗證的審計，持續引領行業。此密碼學程序允許客戶隨時親自檢視其賬戶餘額如何由實際資產支援。Kraken 還持有 ISO/IEC 27001:2013 認證、符合 SOC 2 Type 2 審計，並營運一個強大的公開錯誤獎勵計劃。

SwissBorg highlights a security-focused custody approach supported by cold storage and layered access controls. Users can enable two-factor authentication and device-based protections within the mobile app. The platform also communicates risk profiles for its yield-related products, acknowledging that certain earning features may carry varying levels of exposure depending on the strategy deployed.

SwissBorg highlights account protections and custody controls within its mobile ecosystem. Kraken, however, differentiates itself through more than a decade of exchange operations without reported client fund losses. By combining Proof of Reserves reporting, certified security standards and layered account protections, Kraken reinforces a security-first philosophy. For traders who prioritize institutional-grade custody practices alongside active trading infrastructure, Kraken’s track record provides added confidence.

Kraken 以其快速響應和專業的客戶服務而聞名，提供多種支援渠道以滿足不同的用戶需求。客戶可以透過真人客服全天候 24 小時即時聊天，透過電郵提交請求，或（在特定情況下）直接透過電話與支援專員通話。

Kraken 的多語言支援團隊可以為超過十種語言的用戶提供協助。這有助於公司更有效地服務其全球客戶群。

該交易所還在客戶滿意度方面贏得了高分，並在 Customer Centricity World Series 中被評為「歐洲最佳 AI 客戶體驗應用獎」得主。其專注於清晰度、同理心和解決問題的速度，持續在競爭激烈的市場中區分 Kraken 的客戶體驗。

SwissBorg offers customer support through its help centre and in-app contact channels, alongside educational content for users learning about crypto. Service levels may vary by tier, with premium accounts often marketed as receiving enhanced support. If you expect to need fast troubleshooting during volatile markets or want dedicated account assistance, it’s worth comparing the available channels and escalation paths against exchange-style support models.

SwissBorg focuses on a curated selection of digital assets designed for simplified portfolio management. Kraken supports a much broader universe of 500+ cryptocurrencies, including established coins, emerging tokens and liquid staking assets. Combined with 10 supported fiat currencies and additional stock and ETF access in eligible regions, Kraken offers more diversification pathways for investors seeking broader exposure.

SwissBorg focuses on mobile-first crypto investing and portfolio tools, appealing to users who prefer app-based wealth management features. Kraken balances accessibility with exchange-grade infrastructure. Supporting 500+ cryptocurrencies, staking, DCA, bundles and advanced trading via Kraken Pro — plus margin and futures access in eligible regions — Kraken offers more product depth. For investors who want both passive tools and active trading flexibility within one ecosystem, Kraken presents a more versatile environment.