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Official Rules

Kraken New Customer Bitcoin Reward

Effective Date: 1 November 2026

BY PARTICIPATING IN THE PROMOTION, YOU AGREE TO THESE OFFICIAL RULES AND THE KRAKEN.COM TERMS OF SERVICE, WHICH EACH FORM A CONTRACT. READ THEM CAREFULLY BEFORE ENTERING. This Promotion is a customer incentive. To receive a reward you must complete the qualifying activity in Section 4, which requires a deposit and a trade.

Warning: If you invest in this product, you may lose some, or all, of the money you invest. The value of your investment may go down as well as up.

1. Sponsor

This Promotion is sponsored by Tulip HoldCo Ltd., 2nd Floor, Water’s Edge Building, Wickhams Cay II, Road Town, Tortola, British Virgin Islands (“Sponsor”). Within the European Economic Area, spot crypto trading services are provided by Payward Europe Solutions Limited (“PESL”), regulated by the Central Bank of Ireland. In the United States, services are provided by Payward Interactive, Inc. Rewards under this Promotion will be paid by Tulip HoldCo Ltd. or an affiliate of Tulip HoldCo Ltd. acting on its behalf.

2. Eligible Areas

The Promotion is open to eligible customers residing in the European Economic Area (“EEA”), the United States (excluding Maine, New York, Washington and Florida), and other jurisdictions where Kraken services are available. Residents of the United Kingdom, Canada, Switzerland, Argentina and Australia are not eligible to participate. Void where prohibited.

3. Promotion Period

The Promotion starts at 04:00:00 UTC on 1 November 2026 (00:00 US Eastern Time) and ends at 23:59:59 UTC on 30 April 2027, six months later, unless it ends earlier because the limit on rewards has been reached (see §5). You must sign up during the Promotion Period and complete all steps within 30 days of signing up. Sign-ups before the start date or after the end date do not count.

4. How to Participate / Qualifying Activity

To take part, sign up for a new Kraken account through a participating partner’s link. Then, within 30 days of signing up, you must:

  • verify your account to Intermediate level;
  • deposit at least $100 in fiat (valued in USD); and
  • trade at least $100 in total in eligible trades:  buy, sell or convert on Kraken.com if you signed up with the code KRAKEN, or spot trading on Kraken Pro (pro.kraken.com) if you signed up with the code KRAKENPRO. Eligible trades are crypto only and exclude xStocks, margin, futures and bundles that include non-crypto assets. Stablecoin-to-stablecoin and fiat-to-stablecoin trades do not count.

When you complete all steps, a draw decides the size of your Bitcoin reward. The draw is automated and random. It runs once per customer, when the last qualifying step is completed, and cannot be repeated. Completing the qualifying activity requires a deposit and a trade.

5. Reward

Your reward is one of the amounts below, paid in Bitcoin. The draw uses these odds. They are the same in every country and do not change during the Promotion Period.

Reward (USD value, paid in Bitcoin)

Chance of being drawn

$5

33%

$10

32%

$15

15%

$25

12%

$50

6%

$100

2%

The most you can receive is $100. Most draws are smaller: 65% of draws are $5 or $10. The Bitcoin amount is worked out at the USD value when the reward is credited. Rewards are limited. The Promotion ends when Kraken’s reward budget is used. Customers who signed up before the limit was reached keep their 30-day window and still receive their reward, even if total rewards go slightly over the budget. The odds in this Section 5 will not change for customers who have already signed up.

6. Eligibility to Participate

  • You must be 18 or older, or the age of majority where you live.
  • You must be new to Kraken, with no earlier Kraken account.
  • You must live in an Eligible Area when you sign up.
  • You must sign up through the link of a participating partner.
  • One reward per person, household and account.

7. Disqualification

Kraken may disqualify you and remove or claw back a reward if it reasonably finds any of the following:

  • multiple or duplicate accounts, or opening accounts for others to get rewards;
  • wash trading, self-funding, self-dealing, or moving funds in and out only to complete the steps;
  • use of a VPN or proxy to hide your location;
  • false or misleading information; or
  • living in an area that is not an Eligible Area. Kraken may claw back any reward paid in that case.

8. Reward Distribution

To receive a Reward, you must have a Kraken account in good standing and complete the verification step in Section 4 (Intermediate level), plus any additional verification required by Kraken or applicable law. If these requirements are not met at the time of distribution, the reward may be forfeited or clawed back.

Rewards are credited to your Kraken account within 14 days of completing all steps. Each reward is subject to a 30-day withdrawal hold from the date it is credited, and you cannot withdraw it before the hold ends. Your reward amount is shown in your Kraken account after the draw. Rewards are non-transferable. Kraken may substitute a different crypto asset (never a stablecoin) of equal USD value.

9. Consents and Approvals

By taking part, you consent to Kraken using your data to run the Promotion, check eligibility and pay rewards, as described in the privacy policy at https://kraken.com/legal/privacy. Kraken shares information about your sign-up and qualifying activity with the referring partner and its tracking provider to administer attribution and rewards. Where the law allows, Kraken may ask for your consent to confirm your reward publicly. Participation does not constitute consent to receive marketing communications; any such consent is separate.

10. Disclaimers

This Promotion covers spot trading only. Capital at risk. The value of crypto can go up and down, and past performance does not predict future results. Nothing in this Promotion is investment advice. Kraken is not responsible for technical failures, network errors, or delays outside its control. If these Official Rules conflict with any marketing materials, these Official Rules control.

11. Limitation of Liability, Disputes, and Governing Law

By participating in this Promotion, you agree to and hereby release and hold harmless Tulip HoldCo Ltd. and its affiliates, officers, directors, employees, and agents (collectively, “Kraken”) from any damage, injury, death, loss, claim, action, demand, or other liability (“Claims”) arising from or related to your participation in this Promotion or your receipt or use of any Reward, regardless of whether such Claims, or knowledge of the facts constituting such Claims, exist at the time of entry or arise at any time thereafter.

TO THE EXTENT PERMITTED BY APPLICABLE LAW:

(1) ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION THAT CANNOT BE RESOLVED BETWEEN YOU AND KRAKEN ARISING OUT OF OR CONNECTED WITH THE PROMOTION WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION;

(2) ANY AND ALL CLAIMS, JUDGMENTS, AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED, IF ANY, NOT TO EXCEED TWENTY-FIVE US DOLLARS (USD $25.00). ATTORNEYS’ FEES ARE NOT RECOVERABLE;

(3) YOU WAIVE ALL RIGHTS TO SEEK PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, OR LOST PROFITS; AND

(4) YOUR REMEDIES ARE LIMITED TO A CLAIM FOR MONEY DAMAGES ONLY AND YOU IRREVOCABLY WAIVE ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF.

Dispute resolution and governing law are governed by the Kraken Terms of Service applicable to you: EEA participants: https://www.kraken.com/legal/eea-terms (including Section 15). All other participants: https://www.kraken.com/legal/global-terms.

By participating, you agree to those provisions as they apply to your relationship with Kraken. If you are uncertain which Terms of Service apply to you, please visit https://www.kraken.com/legal.

12. Taxes

You are responsible for any taxes on your reward. Kraken may report rewards to tax authorities where the law requires. Kraken does not provide tax advice.

13. General Terms

Sponsor reserves the right to modify, suspend, or terminate this Promotion at any time, at its sole discretion, subject to the reward protection for existing sign-ups in Section 5. This Promotion is void where prohibited by law. These Official Rules, together with the Kraken Terms of Service, are the entire agreement about this Promotion. If any part is found unenforceable, the rest stays in effect. A failure to enforce any term is not a waiver of it. Decisions of Kraken are final.

14. Contact

Questions about this Promotion can be sent to Kraken Support at https://support.kraken.com.