No. There is no automatic transfer between the two platforms. MEXC and Kraken have a referral partnership, but nothing moves on its own, and you stay in control of your funds the whole way. You open your Kraken account, withdraw your holdings from MEXC yourself, and send them to your Kraken deposit address. Kraken has no access to your MEXC account or balances.
No. Tether (USDT) is delisted for clients in the European Economic Area, so it cannot be deposited to Kraken, and it cannot be bought, sold or traded here either. You can still bring the value across: convert your USDT into a supported asset on MEXC first, then withdraw that to Kraken. USDC is the closest like-for-like option, or you can convert into a major cryptocurrency such as BTC or ETH. Do the conversion on MEXC before you withdraw, and your funds will arrive on Kraken ready to trade.
Yes. Kraken is a separate, independently regulated business, and we are required to verify every client ourselves. Verification does not carry across from another exchange, and no personal data is shared between MEXC and Kraken. MEXC clients get priority onboarding, so it usually takes only a few minutes, and it is available in more than 190 countries.
New clients get loss coverage of up to $50 on their first futures trade. To claim it, sign up from this page using promo code mexc. The code needs to be applied when you create your account. Eligibility criteria and T&Cs apply.
Kraken’s VIP support team is available 24/7 and can help with anything on the Kraken side: onboarding, verification, deposits and trading. Please note that we can only assist with your Kraken account; anything relating to your MEXC account needs to go to MEXC’s own support team.
Kraken does not set a deadline. You can open your account and move your holdings whenever suits you. Any timing that applies to withdrawing from MEXC is set by MEXC, so check their notices and support channels for that. The loss coverage offer is subject to its own eligibility criteria and T&Cs.
No. Withdrawals from MEXC are handled entirely by MEXC and are unrelated to opening a Kraken account. Kraken has no access to MEXC accounts and cannot view, release or troubleshoot funds held there, so please contact MEXC support directly. Once your withdrawal arrives, our team is happy to help from the Kraken side.
Treat any unsolicited contact with caution. MEXC and Kraken have a referral partnership, but neither company will ever contact you to ask for your password, two-factor codes, recovery phrase or remote access to your device, and neither will ask you to send funds to an address someone gives you over chat, phone, email or social media. Always start from the official Kraken app or kraken.com and enter your deposit address yourself. If anything feels off, reach out through the official Kraken Support Center before you move anything.