Kraken 與 Bitstamp 比較：這些加密貨幣交易所如何比較

Crypto exchanges play an important role in the wider ecosystem, providing a variety of liquid spot markets denominated in fiat and crypto. This allows for price discovery and enables traders to gain exposure to assets quickly and easily. Many cryptocurrency exchanges offer other ways to speculate on markets using derivatives such as perpetual futures contracts.

These are highly liquid and versatile and make up a considerable amount of overall trading volume worldwide. Exchanges also provide traders safe on and off-ramps for withdrawing and depositing fiat currencies.

Therefore, the platform you choose for investing is a critical decision that every trader should carefully consider. This article analyses where Kraken and Bitstamp differ, examining their products,fees, security, customer support and more.

Kraken 於 2011 年在美國成立，是加密貨幣行業最早且最知名的品牌之一。在 Bitcoin 首次亮相後不到兩年即推出，該交易所因其對安全性、營運透明度和優質用戶體驗的強烈關注而贏得了全球認可。

如今，Kraken 為超過 190 個國家的逾 1,500 萬客戶提供服務。其產品範圍從面向個人投資者的旗艦 Kraken 平台，到透過 Kraken Pro 平台和 Kraken Desktop 應用程式為進階和機構交易者提供強大的一站式交易平台。

Kraken 的機構套件涵蓋現貨、保證金、期貨市場、質押和合格客戶的 OTC 交易。Kraken 還透過 Kraken Learn 大力投資教育，支援新手和經驗豐富的交易者。

Kraken 總部位於懷俄明州，透過常規的 Proof of Reserves 致力於問責制，這是其早在 2014 年就引入行業的做法。它也是第一家在 Bloomberg Terminal 上市的加密貨幣交易所，有助於彌合傳統金融與數位資產之間的鴻溝。

Kraken 在美國、加拿大、英國、歐盟等主要市場擁有監管牌照，並在 Mt. Gox 債權人索賠等案件中提供協助，因此建立了穩定、合規營運的聲譽，使其成為尋求安全可靠、經久不衰的加密貨幣交易所的用戶信賴之選。

Established in 2011, Bitstamp is one of the world’s oldest crypto exchanges. It was founded by Nejc Kodric and Damijan Merlak during the early days of Bitcoin, and has since garnered a reputation for reliability, transparency and compliance. It was acquired by Robinhood in 2025.

Bitstamp caters to a broad audience of newcomers, professional traders and institutions alike with a capable spot offering on its desktop and mobile platforms. It supports 100+ cryptocurrencies and tokens for trading, earning and lending for select assets, as well as institutional services (e.g., custody, APIs, and an OTC desk).

The exchange is well-regarded, owing to its lengthy history and strong regulatory adherence (particularly in Europe). Its acquisition by Robinhood has further cemented its credibility among tradfi users and institutions, and it continues to serve as a compliant portal for users to on-ramp into crypto.

Bitstamp emphasizes straightforward functionality and interfaces over complex or high-risk trading products — as a result, it does not offer margin, derivatives or leveraged products, and its asset selection is relatively limited compared to competitor platforms. While this conservative approach might enhance its appeal for risk-averse users, Bitstamp may not appeal to traders seeking to deploy more advanced strategies.

Both Kraken and Bitstamp are among the most established cryptocurrency exchanges in the industry, both with a long record of operation and regulatory compliance.

However Kraken has a broader ecosystem with a more varied product offering, deeper liquidity, and a much wider asset choice including cryptocurrencies, stocks and ETFs.

Kraken 的產品生態系統旨在支援各種交易風格和經驗水平。用戶可透過其精簡的流動應用程式隨時隨地進行交易，或透過 Kraken Pro 使用更進階的工具，Kraken Pro 提供詳細圖表、自訂訂單類型和實時市場數據。

該平台支援所有用戶的現貨交易，並在合資格地區提供保證金交易（高達 5 倍槓桿）和期貨合約（高達 50 倍槓桿）。機構客戶和高淨值客戶可透過 Kraken 的 OTC 服務台和 Kraken Prime 產品使用額外服務。

除了交易，Kraken 還提供超過 21 種資產的加密貨幣質押服務，獎勵高達 17% 年化收益率，具體視乎幣種和網絡狀況而定。用戶可以直接透過平台質押 Ethereum (ETH)、Solana (SOL) 和 Cardano (ADA) 等資產，從而被動賺取收益。

Kraken 還透過Krak 支援全球數碼支付，此功能讓用戶無需交易費即可發送加密貨幣或現金。

於 2024 年，Kraken 發佈了其基於 Optimism 的 SuperChain 建構的 Ink Layer-2 網絡，為中心化交易所和熱門 DeFi 協議之間提供了無縫橋樑。

對於那些希望加深金融知識的人，Kraken Learn 提供教育資源，涵蓋從區塊鏈基礎知識到高級交易策略的所有內容。

Bitstamp offers a focused suite of trading tools designed around simplicity, liquidity, and regulatory compliance. The exchange supports spot trading for more than 85 digital assets across major fiat pairs, including USD, EUR, and GBP.

Traders can access the platform through its intuitive web interface, mobile app, or advanced Tradeview terminal offering charting and order management tools.

Bitstamp also provides staking for select assets such as Ethereum, institutional trading via Bitstamp Institutional, and API connectivity for automated and algorithmic trading.

Bitstamp offers API access, allowing users to access market data, place orders, manage their accounts programmatically, and integrate their services with the platform. The API is available for custom software, automated trading strategies, and applications that need to access market and account data.

While it lacks the broader features of crypto exchanges like Kraken, Bitstamp’s focus on regulated spot markets and simple onboarding has made it a solid choice for retail and institutional users.

Kraken offers an intuitive and cohesive experience for investors at any level, from first-time bitcoin buyers to API-savvy experts. With a strong focus on user experience, security and innovation, Kraken equips clients to trade confidently in a reliable and versatile environment.

Advanced tools, varied products and industry-leading features are all areas where Kraken manages to innovate without sacrificing regulatory standards and usability. This comes while still prioritizing transparency and client trust.

客戶可在 Kraken 上交易超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要貨幣，以及各種山寨幣，從 迷因幣 到 流動質押代幣。

在 Kraken 應用程式中，亦可直接交易超過 11,000 種免佣金的 ETF 和股票。對於符合資格地區的客戶，他們可以投資 xStocks，這些是這些股票的代幣化版本。
Kraken 支援十種主要法定貨幣的提款和存款，讓全球客戶能夠快速方便地為其帳戶注資。

支援的法定貨幣包括：

• USD（美元）

• CAD（加元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

亦支援 15 種 穩定幣，包括 Tether (USDT)、USDC 和 USDG。

Bitstamp only supports about 125 cryptocurrencies, including leading assets like BTC, ETH, XRP, and SOL, alongside a curated selection of stablecoins and altcoins.

With an asset list far smaller than that of Kraken, trading pairs are limited. This selective approach, combined with deep liquidity might appeal to traders who prioritize minimizing their exposure to higher risk tokens over sheer quantity.

Kraken offers access to hundreds of cryptocurrencies, frequently adding new listings and giving investors a broader range of assets and the opportunity for deeper diversification.

Bitstamp supports a far narrower selection of assets, which means fewer options for those looking to trade emerging projects or niche tokens.

Moreover, Kraken’s support of tokenised equities and ETFs via its xStocks offering, provides clients a pathway to both digital-asset and traditional-finance markets in a single platform.

For many users who prioritize flexibility and future-proofing their portfolio with both crypto and real-world assets, Kraken’s expansive and evolving asset list makes it the preferred choice over Bitstamp’s more streamlined, spot-only offering.

Kraken 的交易量分級收費模式清晰透明，以支援專業交易者和休閒投資者。

掛單手續費從 0.25% 起，吃單手續費為 0.40%，同時亦為高交易量的個人和機構提供折扣。透過 Kraken+ 訂閱服務，符合資格的客戶在特定每月交易量範圍內可完全免除這些費用。

大部分加密貨幣和法定貨幣存款均為免費，但某些交易方式和特定資產除外。Kraken 還強調透明度，在交易確認前會顯示所有費用，確保客戶預先了解所有費用，避免產生意外的高昂費用。

Bitstamp applies a transparent maker-taker fee model that rewards higher trading volume without relying on exchange tokens or hidden discounts.

The standard rate starts at 0.40% for both makers and takers and drops to 0.30% once 30-day trading volume exceeds $10,000. Fees continue to decline across multiple tiers, with institutional clients accessing preferential pricing.

Crypto deposits are free, while fiat deposits through SEPA are typically free or low-cost. Withdrawal fees depend on the method — SEPA withdrawals, for instance, carry a €3 flat fee. This consistent, easy-to-read fee structure has helped Bitstamp maintain a reputation for transparency and fairness in a market often marked by complex pricing models.

Bitstamp’s straightforward fee model appeals to users who value predictable costs, but Kraken offers even greater flexibility across global markets with lower entry fees for active traders.

Kraken’s maker-taker rates start as low as 0.16% for makers and 0.26% for takers, undercutting Bitstamp’s standard 0.40% flat rate.

Kraken also boasts a much wider range of products, including futures and staking, under the same transparent pricing framework, giving users more ways to earn or trade without facing hidden charges or token-based incentives.

For traders focused on minimizing costs within a regulated, multi-asset environment, Kraken’s global fee structure and clear disclosures make it the stronger long-term option over Bitstamp.

Kraken 被廣泛認為是業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生過導致客戶資金損失的洩露事件，這是其他交易所鮮能提出的聲明。客戶受惠於多層賬戶保護，包括帶通行金鑰的 2FA、PGP 電郵加密、帶範圍限制的精細 API 金鑰權限、可配置的賬戶超時設定、可疑活動的實時監控、提款白名單和主金鑰設定。

Kraken 於 2014 年率先推出儲備證明，並透過定期、可獨立驗證的審計，持續引領行業。此密碼學程序允許客戶隨時親自檢視其賬戶餘額如何由實際資產支援。Kraken 還持有 ISO/IEC 27001:2013 認證、符合 SOC 2 Type 2 審計，並營運一個強大的公開錯誤獎勵計劃。

Bitstamp takes a conservative approach to security, storing approx. 95% of customer assets in offline cold wallets and keeping fiat balances 1:1 with trusted banking partners. The platform does not lend or rehypothecate customer funds, and assets are protected by multisignature wallets, withdrawal whitelisting, and insurance coverage for potential breaches.

The exchange enforces mandatory two-factor authentication (2FA) and real-time monitoring, both of which form the backbone of its user security model.

Bitstamp holds a Crypto Asset Service Provider (CASP) licence under the EU’s MiCA regulatory framework, reinforcing its compliance obligations across Europe. However, the platform experienced a major wallet hack in 2015, highlighting the need for stricter custody controls and transparency initiatives.

Kraken is the preferred platform for clients who value transparency and security assurance. Its longevity combined with its security labs team, ISO/IEC 27001 and SOC 2 certifications, support its reputation as one of the most time-tested and trusted exchanges in crypto.

While both exchanges have strong custody practices, Kraken’s proactive auditing and extensive record without lost user funds, make it the platform of choice for traders who want full transparency coupled with institutional-level safeguards.

Bitstamp offers extensive verification and transparency efforts, Kraken’s long-standing commitment to security continues to set it apart.

Kraken 以其快速響應和專業的客戶服務而聞名，提供多種支援渠道以滿足不同的用戶需求。客戶可以透過真人客服全天候 24 小時即時聊天，透過電郵提交請求，或（在特定情況下）直接透過電話與支援專員通話。

Kraken 的多語言支援團隊可以為超過十種語言的用戶提供協助。這有助於公司更有效地服務其全球客戶群。

該交易所還在客戶滿意度方面贏得了高分，並在 Customer Centricity World Series 中被評為「歐洲最佳 AI 客戶體驗應用獎」得主。其專注於清晰度、同理心和解決問題的速度，持續在競爭激烈的市場中區分 Kraken 的客戶體驗。

Bitstamp provides 24/7 customer support through email and an extensive self-service help center that covers account management, trading, and security topics.

The platform also offers live chat during business hours, giving users quick access to human assistance. Support is available in multiple languages, and verified users gain access to faster response times through dedicated service channels.

Bitstamp’s long-standing reputation for operational reliability is reflected in generally positive user feedback, though some reports mention significant customer support delays during periods of high trading activity.

Kraken offers access to hundreds of cryptocurrencies, frequently adding new listings and giving investors a broader range of assets and the opportunity for deeper diversification.

Bitstamp supports a far narrower selection of assets, which means fewer options for those looking to trade emerging projects or niche tokens.

Moreover, Kraken’s support of tokenised equities and ETFs via its xStocks offering, provides clients a pathway to both digital-asset and traditional-finance markets in a single platform.

For many users who prioritize flexibility and future-proofing their portfolio with both crypto and real-world assets, Kraken’s expansive and evolving asset list makes it the preferred choice over Bitstamp’s more streamlined, spot-only offering.

Kraken and Bitstamp cater to very different corners of crypto. Both platforms are respected, long-standing crypto exchanges known for reliability and regulatory compliance. But the key distinction lies in scope and innovation.

While Bitstamp maintains a streamlined platform focused on simplicity, Kraken offers a much wider ecosystem, including crypto staking, futures and margin trading, and institutional services, all underpinned by industry-leading transparency and Proof of Reserves verification.